support services

We recommend the following services for clients in
Aotearoa New Zealand seeking specialist support

• In the case of an emergency, call 111 immediately

​

• Alcohol and Drug Helpline 0800 787 797 or online chat for people dealing with an alcohol or other drug problem; 10 am to 10 pm)

• Anxiety phone line 0800 269 4389 (0800 ANXIETY)

• Depression Helpline 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)

• Family Services 211 Helpline 0800 211 211 for help finding (and direct transfer to) community-based health and social support services in your area.

• Lifeline 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

• Male Survivors of Sexual Abuse Aotearoa New Zealand Support services for male survivors of sexual abuse. Refer to website for the support organisation nearest to you.

• Need to talk? Free call or text 1737 any time for support from a trained counsellor

• OUTline NZ 0800 688 5463 (OUTLINE) provides confidential telephone support for sexuality or gender identity issues; 9 am to 9 pm weekdays, and 6 pm to 8 pm weekends)

• Rape Crisis 0800 883 300 (for support after rape or sexual assault)

• Safe to talk (Available 24/7) 0800 044 334, free txt 4334, email support@safetotalk.nz, live webchat on www.safetotalk.nz. Free and confidential information and support from trained counsellors for people affected by sexual harm in any way.

• Samaritans 0800 726 666

• Skylight, 0800 299 100 for trauma, loss and grief; 9am–5pm weekdays

• SNAP - Survivors Network of those Abused by Priests Providing peer support for women and men wounded by religious and institutional authorities - website found here

• Suicide Crisis Helpline 0508 828 865 (0508 TAUTOKO)

• Supporting Families in Mental Illness For families and whānau supporting a loved one who has a mental illness. Auckland 0800 732 825. 

• Victim Support This free service provides emotional and practical support, information, financial assistance, referral to other support services and advocacy for the rights of victims. 0800 842 846

• Youthline 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat